Selecting an Auto Body Repair Shop

Due to the amount of time we spend on the road the chances of us needed to find a great auto body shop may come up more than once. Most of us get a little flustered at the thought of searching for the right place that can work in your price range. No one ever knows where to start though. Here are a few tips on choosing the perfect auto body shop for you.

The first step is finding an auto body shop that will fix your car to look like the collision never happened. Some good auto body shops will only have the ability to fix your car to a point called pre-loss condition. Pre-loss condition is when the mechanic fixes your cars appearance, body structure, and keeps your cars mechanical reliability.

Next comes customer service, our favorites. Everyone has horror stories about bad customer service in numerous places of business. However, if you are calling an auto body shop that means that lives were once in danger so they should immediately ask if anyone was injured. Their chance at making money should never overshadow your needs or concerns. Many body shops are only in the business because they know that everyone will need to have their car repaired at some point. Most of those businesses do not have a skilled and knowledgeable staff. That is why it is so vital to find the right body shop so you and your insurance company are getting what you have paid for.

When dealing with your insurance company, make sure that you fight for the right to pick your own repair shop. Most insurance companies and repair shops have a deal worked out to lower the shops cost in exchange for giving them business. The shop then cuts corners and leave out steps to keep the cost down. This in turn means you are paying the insurance company the inflated premiums and your deductible but are only receiving second rate repair. The insurance company may respond saying that they can not guarantee the work of other shops but in reality all good shops guarantee their work for as long as you own that car. If a shop says that they do not have that standard, it is a sign to keep looking.

Always ask the person who is estimating your damage questions. If you are working with a smaller shop the person you are speaking with will probably be the one working directly on your car. In larger chain shops they have sales people who do the estimates and have no direct connection or knowledge about your car. The techs working on your car may not want to rewrite you an estimate to make it the correct amount. Never be afraid to ask questions if you are confused. Larger shops may have fancy equipment and tools to make people believe that they are much more advanced then other shops but in reality, those fancy tools are rarely even used in fixing your car.

Always ask the body shop about their insurance programs or DRP (direct repair programs) because this may mean they can not create their own business and need the help of a deal. Not all shops that have these programs are bad shops but it can defiantly be a red flag.

The very best way to find a good body shop is by word of mouth, so ask around. Most people would never send you to a place where they were not satisfied with the work they were given.

Now when you are stuck in a bind after a collision you will have the right information and questions to ask before selection the body shop for you. The last and the most important thing to remember is, if you ever feel uncomfortable or pressured by a body shop, move on because they may be desperate for business because they are not known for their good service.

Choosing an Auto Glass Repair Shop

If you are like most people, the first time you ever need to think about windshield repair or replacement occurs when you happen to be driving across the road and hear the pop of something like a rock smash into your windshield; or maybe shortly after when you see that annoying crack that forms, distracting you from driving safely. It’s a frustrating feeling, one that most motorists don’t deal with fast enough or in the correct way. Do you know postponing having work done on a chipped or cracked windshield can wind up costing you a higher price since it is likely to become worse without any timely fix? The average car owner is usually not aware of how much a windshield does when it comes to their own safety. This information is here to present you with what you should know about the windshield repair vs replacement choice from beginning to end because like most hardworking people, you probably don’t have time to put together everything required to make the right choices for yourself as well as your car.

Step one is always to quickly examine the damage that’s been done to your window or windshield as well as educate yourself about the general process for repair. It’s useful to be informed enough to make the basic diagnosis by determining whether or not the cars window is cracked, chipped, or just scratched so you have a pretty accurate idea of what sort of service you need. As a general suggestion, chips can be repaired if they’re not much larger than the size of a quarter. Cracks are often repaired if they are not more than six inches long, which is about the length of a dollar bill. When the damage is any worse you probably will require a full windshield replacement job. It’s equally important to be aware of why you should give consideration to a little crack or chip at all. In case you are in a wreck while you have a damaged window, there exists a higher chance it would break and even shatter, often creating severe injury as a result of the shards of glass or allowing you to be ejected from your vehicle. Driving safety professionals are quick to point out how important uncompromised auto glass is to the structure of a car.

Your next and even the most vital step you need to take to fix your car’s windshield or auto glass will be to know who to contact. Most people because of a lack of knowledge seek out auto body shops only to find out they do not replace or repair auto glass. Some other people call standard glass or window shops and so are averted again. Auto glass replacement and repair is really a separate industry that’s focused on knowing how to correctly fix or replace your auto glass to help you to continue driving safely and without worrying about the distraction of window damage. Even though you now understand what types of business you should contact, never assume all windshield replacement and repair companies are exactly the same. When choosing a company, one thing to consider is if they normally use. OEM is short for original equipment manufacturer and basically signifies that the items they choose such as adhesives utilized in the repair process as well as the replacement windows are a similar quality that had been originally used in your windshield when your car was manufactured. Aftermarket materials used by many businesses are typically not as high of quality will not have the same quality or safety standards of the OEM materials. Something else you probably should check on is the company you select has NGA and AGRSS certifications. NGA means the National Glass Association and leads the industry in preparing quality technicians for auto glass repair and replacement certification. AGRSS is short for Auto Glass Replacement Safety Standards Council. This is a non-profit organization that concentrates on safety and high standards in the industry.

Another major concern car owners have when looking into auto glass repair or replacement involves the price. Fixing vehicle glass is an expense which will come from nowhere and almost never at a good time. While costs are probably going to be different dependent upon the area your home is, getting your auto glass repaired is definitely going to be cheaper compared to a full windshield replacement for your automobile. To provide you with an over-all estimate, repairs often are less costly than one hundred dollars and replacing the windshield can cost you upwards of $ 500. Whichever kind of fix you have to have done, jumping for the least expensive option is generally not the best decision especially in the long run. The good news is a good number of auto insurance companies handle part or all the expenses of auto glass repair or replacement jobs. It is in their best interest for you to be secure on the streets plus they understand how important having a quality undamaged windshield is when it comes to your safety one the road. And also they encourage you to quickly replace or repair your auto glass as opposed to waiting until it needs replacement. By doing this, you both save your time or cash and you will drive with a bit of safety yet again. You will see auto glass repair underneath the comprehensive part of your insurance coverage. It’s additionally a great situation since there is usually no fault in window repairs so auto insurance won’t rise simply because of your simple auto glass repair or replacement.

How To Find The Best Auto Body Collision Repair Center For You And What Constitutes As A Good Shop

The event of an accident can be very stressful. Finding the right Auto Body Shop can be just as excruciating, I hope to alleviate most of your worries in this article explaining what makes a good (if not great) Auto Body Shop, and how you can find the one that’s right for you.

The best auto collision shops are determined by the quality of work/materials that are applied, and the timeliness of the overall job. Quality can be separated by two different attributes (1) parts/materials and (2) labor. The quality of factory OEM parts far exceeds that of the aftermarket kind. Sure aftermarket products are cheaper, but that’s what’s also happening to your vehicle it’s being “cheapened.” Simply put the materials used are of poor quality, this problem magnifies with misshapen parts due to terrible molds. A good shop will avoid this route by any means necessary. With a factory OEM part the vehicle owner is maintaining the value of their automobile, along with its structural durability. The bondo, primer, and paint needed to repair your vehicle should be of the highest quality in order to produce the best resulting finished product. Most auto body shops have converted to water-based environmentally safe painting, and only a good body shop will offer a lifetime guarantee on these paint jobs.

The quality of labor is a significant factor in a vehicle’s finished result. Starting with properly trained technicians who should be certified in their field of automotive work (iCar, PPG, etc.). Their experience plays a bigger role as well, for example we have employees with various related backgrounds in mechanics, engineering, and custom fabrication. This helps out when rapid knowledge is needed regarding a vehicle with custom modifications. A good collision repair shop will also have knowledge in all major automobile models including old and new.

A shop’s slow repair process can sometimes be unintentional. Insurance companies are required to pay within 10 days after a claim receipt has been made, but this isn’t always the case; Insurance companies avoid payment by evading phone calls to “wear you out”. A good shop will stand up for their customer, and deal directly with the insurance. This is not to be confused with a “direct repair shop” or a “preferred provider” shop that works with the insurance to save them money and devalue your vehicle with aftermarket parts in order to secure work for themselves. A good shop will advocate for their customer against the insurance company in order to receive optimum repair coverage for your vehicle. Once the correct claim estimate is fashioned a well-established body shop will order the parts needed to repair the vehicle as soon as possible. It is important to do this right away to keep from back orders, shipping delays, or any other problems that can occur (like the wrong part showing up). The overall turnaround time is determined by the amount of work needed for the vehicle, delays caused by insurance and parts companies, and the effectiveness of the auto collision repair shop.

A great way to determine how effective an Auto Body Shop operates is to use review sites. Yelp is a great way to see how well a collision repair shop is doing. You will most likely be able to verify a business’s time or quality based off of reviews created for that specific shop. Another way to find reviews regarding a shop is to use Facebook or Google Reviews. Although these sites aren’t as reputable as yelp (due to superior algorithm functions), they can give you more perspective of how well that specific collision repair shop is doing. Try to use your best judgment, and don’t always trust every review. Remember you have the choice to choose the body shop you want! Don’t be steered by your insurance company or anyone else. Do the research and educate yourself, and I promise you will be satisfied with your newly repaired vehicle.

Five Tips for Choosing the Right Auto Body Shop

Choosing an auto body shop doesn’t have to be a frustrating experience. Estimates from different shops will likely fluctuate, sometimes to the point where you wonder if you are getting quotes for the same repair on the same vehicle. Consider these five tips to help guide you in making your decision:

1. Get Multiple Estimates

This one is obvious. Not only will multiple auto body shop quotes give you some idea of the “middle ground,” you’ll feel better knowing that you did your homework and you aren’t simply going with the cheapest… or worse yet, the most costly proposition.

2. Are They Certified and Insured

Do they seem reputable and carry all the appropriate certifications insurance?

Is the location a direct repair facility for your insurance company?

If you are completely new to the facility and going in with very little information on them, check for appropriate licensing hanging on the wall near the register.

Things can go wrong with any repair shop and your vehicle will be living there for a while, so you want to make sure that the repair facility you choose is protected in the event of fire, theft, or natural disaster.

3. Parts and Warranty

What is the warranty on repairs? Depending on whether they are a direct repair facility for your insurance company, you will likely get anywhere between 1 year and a lifetime warranty. Comparing warranties between locations can be a big indicator of the quality of parts and workmanship. You want to hire someone willing to stand by their craft.

Do they use aftermarket or used parts? Used parts don’t necessarily mean quality is bad, but when comparing quotes, you want to make sure you are comparing apples to apples. If one location is offering used parts and another new, and their estimates are the same, look closer. What is making up the extra cost in the estimate for the shop offering the used parts? The per-hour labor costs may be higher at that particular shop.

What kind of paint matching technology do they use? You want to be sure that they can make an exact match of the paint code for your vehicle, and that they are using a high-quality coating.

4. Reputation

Do they have a good local reputation? Are they part of a social network where you can check for reviews? Ask around to friends and family; almost everyone has used an auto body shop at some point, and you’ll be surprised how much information you can gather by listening to other people’s experiences.

5. Trust Your Gut… and Relax

If you are searching for an auto body shop, you and your car likely just went through a stressful experience. Trust your gut after visiting the location; you want to leave feeling that the customer service seems knowledgeable about their industry and genuine about service. If anything about the experience seems not above board, keep looking, and use the tips above to guide you until you find a professional you can feel good about.

Important Steps For Selecting An Auto Repair Shop

When a car breaks down, most customers just want to get back on the road soon without paying an extreme price. However, a little research and patience can go a long way in finding an auto repair shop. In fact, doing the due diligence now means that the next trip to the mechanic won’t be anytime soon.

Find the Best Local Options

There are a few advantages to finding an auto shop in the neighborhood. First, you can ask neighbors and friends for their personal recommendations and experiences. Local shops will value customer loyalty and trustworthiness because they depend on word of mouth to create new customers. Secondly, the car can be dropped off and picked up easily, hopefully avoiding the process of arranging rides to and from the store. Lastly, a strong connection to a neighborhood shop can result in fair pricing to keep the customer coming back.

Check Customer Reviews

Even if the auto repair services aren’t close by, or there are no referrals from friends and family, there are a variety of internet reviews sites worth checking. A lack of reviews online may suggest inexperience. Of course, most stores will have a range of good and bad reviews, but the overall trends about price, customer service, and quality work are worth reading about.

Compare More Than Prices

Shop around and don’t always go with the cheapest option. Some auto repair shops will use a customer’s impatience against them and raise the price when they sense a lack of negotiating skill. Remember that they need the customer and not vice versa. It is hard to wait when your primary mode of transportation needs fixing, but patience can pay off both now and in the future if it results in a good business relationship.

Prepare a List of Questions

In a similar vein, don’t be afraid to ask questions. General questions about their experience, certifications, warranties, and work timeline let a mechanic know that you take this exchange seriously. Of course, getting an estimate on the price is the best way to ensure you’re not getting ripped off, and it helps to do some amount of previous research to understand what a fair price might be. Shopping around and comparing prices can assure the best possible deals.

Get to Know the Mechanic

Establish a good working relationship with the shop to get peace of mind for future auto repairs. Rarely will this be the last visit to a mechanic. Fair pricing, communication, and a serious disposition will result in a good deal for all parties. Furthermore, if you leave a good review online or promise to come back, the relationship will find solid footing.

No matter how the search plays out, remember to trust your instincts and do what feels comfortable. No one wants to deal with a tense or strained business deal. Be patient, have confidence, and rely on those who have been through it before.

9 Things to Consider Before Choosing an Auto Body Shop?

If you have been in a car accident, you may need extensive repairs on your auto. Even if you don’t need a lot of repairs, you will still need to have your car looked at by a professional to make sure that your car is safe to drive.

While most shops can do the mechanical work required to make your car road worthy again, not all auto body shops can repair damage to the body of the car. This may include things like matching the paint in the new parts with the rest of the car, matching the panels and trim, and aligning the car properly. Don’t forget about the fact that the shop will probably also need to restore the electrical wiring and the electronic devices in the car.

There actually is quite a lot to do to repair your vehicle to the way it was before the accident and it takes an experienced group of technicians to do the work.It is very common for cars to need extensive diagnostic services before the repairs can even be done. For example, your car may need to undergo a special computer diagnostic in order to determine how extensive the damage really is and what needs to be repaired.

In order to correctly perform the diagnostics, your car will need to be hooked up to a special machine which will evaluate all of your car’s main systems. This means that a shop will need special diagnostic equipment in order to run the tests. Of course, not all shops will have the necessary equipment.

You may not think that it is necessary to do such testing if the damage in the accident was not that bad. Remember, not all the damage to your vehicle will be immediately apparent! In most cases, you will need to go to an auto body shop in order to get such repairs done.

Your insurance company may give you several shops to choose from, or you may need to find a shop on your own. You may even need to take your car to a special shop to get a repair estimate before getting the repairs done. In order to find a good auto body shop, you may want to check with friends and family. No doubt they have been in an auto accident and have found a good local shop.

You can also look online for a shop. However, before deciding on a particular vendor, you should do a little bit of homework. Here are some things to consider.

  • Is the shop certified?
  • Are the mechanics and other staff members certified in their field of expertise?
  • Are their certificates of qualification displayed in the shop?
  • Does your insurance company work with the shop?
  • Is the shop a member of the Better Business Bureau or other organization?
  • Does the shop offer warranties and money back guarantees?
  • Does the shop use new parts or used parts to repair the damage?
  • Does the shop offer a courtesy van or rental car for your use while they are repairing the damage to your vehicle?
  • Is the shop close to your job or home?

Remember too that you often get what you pay for. Don’t choose a shop simply based on price. Instead, choose a shop that is qualified to do the repairs.